Clear All. Review of Solaris. Updated Nov 28, 2020. Great and very fast support, my go to store for figurines. They have ignored nearly half of my emails requesting updates and at the time of writing this, I still have not received my refund. Can confirm the figure is legit. I bought a pre owned Jotaro kujo figure that took awhile to get here (like 2 months but it gave me a warning before purchasing it) and while it said the figure was 5 stars of the condition of it and they also send you pictures of the figure you bought to see the condition before they ship it to see if you still want it and yeah the figure had no paint problems and had all pieces but the legs and torso was very loose and was sticky for some reason but I figured out how to pose him without it moving so I'm not complaining much but even then the site is very good has a selection of things from games to figures with great prices, Ordered a pre owned figure of Takasugi from Gintama, but once I opened the box I found that his sword was missing. My second order with Solaris Japan was slightly improved on my first, which took near 4 months to arrive. Just received my fate figure today with barley any wait even during quarantine. Solaris japan really has an amazing stock compared to other stores and having second hand figures with lower prices on a lot of figures is a cherry on top of it. Thanks again and look forward to the next figure. the figure bought is now costing me £65+ when it's bought for only £25 which feels like a rip-off. Our hotel features a fantastic view of Kamogawa river and a beautiful Japanese garden directed by Mr.Kazuyuki Ishihara who is a worldwide garden designer. 69.1k. This joke of a company requests payments then has shipments sent back to them, according to their post tracker. The First time, i bought for arround 120€. Little disappointed since I’ve heard a lot of good things about pre owned Figures from this website. The figure was as expected just beautiful and i will never regret that one.I dont mind paying more as long as everything goes smooth.So far 2/2 purchases went perfect. [Question] Is Solaris Japan legit? Solaris japan really has an amazing stock compared to other stores and having second hand figures with lower prices on a lot of figures is a cherry on top of it. Delivery times can be long if you live outside of Japan and are a tad longer right now for obvious reasons, but it was worth the wait. I've placed several orders with Solaris this year and they've all been great. The goal of this game is to find your favourite room in the catacombs. Anime figures are at the heart of Japanese culture and our extensive franchise range covers figures from One Piece, Dragon Ball, Death Note and Bleach to name a few. With Covid-19 and Christmas impacting services I do believe that in a normal period my order would not have taken this long. -They have a big amount of Items available-The support is helpful and friendly-They inform me if there are any new items-The website is nice and clear-always original. One day later a confirmation email was sent for dispatch. Hopefully, we will receive a response shortly, so we can turn the two stars to 5 and continue to make purchases with confidence. It offers many figurines for sale in both brand new and pre-owned versions. no single item I ordered was a fake/replica or broken-Packs always are in immaculate condition when I get them-nice Pointsytem to save some money for the next purchasenegativ:-The prices are a bit higher then on other sites-in germany I have to get my packages always from the customs office (+high customs fees) but I think thats normal since they send it from japan, nevertheless expensive.-long Waiting but its fine since they send it from japan to Germany.So the negatives are self-explanatory.Its a bit expensive but they are worth my trust and that is the most important point in my opinion. Find Reviews Filter. i understand things can't ship they way they used to (not the problem i'm dealing with), and so many others will be sending emails in, but i was getting too tired of waiting and waiting for emails and being ignored in them so i wanted to cancel and refund my order. About Solaris Japan Founded in 2008 in Tokyo, Solaris Japan has been a leading international anime store online and retailer for Japanese anime figures, Figma and Nendoroid. We want to apologize for the problems and inconveniences. Reasonable price and wide range of items. Photograph: Mihaela Bodlovic. Hacker group uses Solaris zero-day to breach corporate networks. Photos were requested, which took approximately 2 weeks to procure. three different people have responded to me in all these emails sent and i was being civil and very understanding of the situation. SOLARIS Reviews. due to Covid-19, Japan post wasn't able to ship to several countries and had either restricted/suspended mailing goods to said country, but a few weeks pass by and Solaris Japan offered me the solution of shipping with courier services. i've sent 3 emails asking to do this but instead they ignored it and sent me another email telling me to pay so much extra for a different shipping company. Read 2 more reviews about Solaris Japan If you have a problem with your order they will go above and beyond to help you. Other than that the shipping was pretty fast, and they have good prices. the site is easy to access and makes searching as small key words can find the figure you are looking for. It ships to worldwide, which is very convenient. So I try to cancel the order and they tell me they are going to charge a 15% restocking fee. Ordered an Preowned asuka figure condition was perfect delivery took abit longer then I’d hope but that’s due to covid and answered all my emails and kept me posted. but having a place to buy hard to find figures really lowers the headache of searching for that figure that is out of stock everywhere.to conclude my review:stock 5/5pricing 3/5service 5/5 site design 5/5overall 5/5I would really recommend buying from Solaris as they wont disappoint. We did our initial impressions not long after and it was pretty positive at that early stage. I can also say that Solaris Japan is safe - at least for dakimakura. However, they said I would have to pay 15% of my total order if I cancelled it.They said this was just part of their policy even though I was only cancelling because they couldn't ship my order even though on their website it said that it was in stock.Also, as the items were preowned, it says on their website that you can request a photo of the item upon purchase. The item selection is good, they ship fairly quickly, and the condition/care they put into packing is really nice. First of all you can trust Solaris. Come October 2018 at the Japan Portafest, CA officially launched the Solaris and you had to be living under an audiophile rock not to have seen some sort of coverage online. 615. for sale. NEW Owners and Management Staff are working very hard to correct mistakes and make all current and future residents happy. Jared was so professional and kind throughout the whole process. Solaris Loyalty Program. However, we have not received a response. Solaris review – love and loneliness collide in best take yet on sci-fi classic. It is a workshop for a discussion of human identity. We e-mailed Solaris two days ago with photos, as their website states that they need to be informed asap. Guess I was just unlucky. How do they even conduct their business? "Solaris" is routinely called Tarkovsky's reply to Kubrick's "2001," and indeed Tarkovsky could have seen the Kubrick film at the 1969 Moscow Film Festival, but the film is based on a 1961 novel by the Polish science fiction writer Stanislaw Lem. Excellent service and happy with my purchase! Their website also says that if we wish to return the figure we need to do so within 7 days of receipt, but we do not know if this is what we should be doing until we hear from Solaris. It appears that the figures are 3D-printed, which results in brittle and easily breakable figures. The affiliate program didn't work for me despite a fan doing a purchase. I have been asking for 4 cancelations on preorder items I no longer want. Unfortunately, when it arrived, whilst carefully getting it out of its packaging, we noticed that one of the legs didn't look quite right and upon closer inspection, noticed that it was broken at the hip joint and was held in position by the belt. This entire review should be caveated with the fact that the Covid-19 pandemic restrictions are still in place, as they were when I made my first order in early 2020.My order was initially placed in mid November 2020, with an arrival time of mid January 2021. They even sent me photos of the figurine as I requested and after a few weeks, it arrived today! Particularly now when it takes them 1-2 weeks to ship something, with the delays currently they should offer free cancellations since you can’t use “restocking” as an excuse when it’s clear what you ordered is still sitting on a shelf untouched. Additionally, the packaging of these figures is known to be inadequate. My figures took nearly 2 months to arrive but everything was well packaged and arrived safely. I have just received my order, literally minutes ago and I am at a loss for words to express just how happy and grateful I am for your amazing service. There are some shocks and surprises, but this is not " Alien." 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