Read about their experiences and share your own! This information is according to 408 GetHuman users … Pros: Positive features are the end-to-end encryption and secure file sharing with my clients and knowing noone even on Tresor can access your files Except their customer service. Tresorit is the ultra-secure place in the cloud to store, sync and share files easily from anywhere, anytime. Voice your opinion today and hear what 6 customers have already said. Compare real user opinions on the pros and cons to make more informed decisions. Except their customer service. More Details Marketing itself as a safer alternative to Dropbox, Tresorit is largely successful in offering both easy file sharing and top-level security features, although limited features do detract from its overall appeal . Tresorit, a leading end-to-end encrypted file sharing and content collaboration platform, announces that they have been named a Customers’ Choice in the 2020 Gartner Peer Insights ‘Voice of the Customer’: Content Collaboration Tools.. Tresorit is the first ever end-to-end encrypted service receiving this distinction, not only in the Content Collaboration Tools market … Here’s how the process works: when you upload a file, Tresorit … By use case By department and industry. Never email yourself a file again! Tresorit services use cookies, web beacons, pixel tags, and similar technologies to make our service more attractive and to enable certain features. Help center . Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. Reply. Unlike other public cloud vendors, Tresorit has no access to user files, which ensures maximum confidentiality. If that happens, control over the user’s account is transferred to the subscription holder (the company). Warn notifications are used when Tresorit is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users. Dropbox is a free service that lets you bring your photos, docs, and videos anywhere and share them easily. Social. Warn Notifications. Their customer service is some of the best I've ever experienced.” Their customer service is some of the best I've ever experienced.” Security questions: security (at) tresorit.com Please find our PGP key here. Tresorit has some really good features and I like a lot about it. Reply. You will receive an email from Tresorit, asking you to confirm the action. They explained that a company can require individual users of Tresorit to join the company’s Business Subscription. See how LiveChat and Tresorit stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Check if you are signed in to Tresorit on any of your devices. Tresorit is a cloud storage service with a particular focus on enhanced security and privacy. You can find and message us anytime in the social media. If you were hoping to talk to a Tresorit agent live right now, on the phone or via live chat, this might be disappointing. Tresorit Enterprise Secure cloud solution for enterprises with 100+ users; Tresorit Business Secure file sync & sharing for businesses with 10+ users; Tresorit Personal Secure storage & sync for personal & work files; Tresorit Basic Secure file sync & sharing for FREE; Solutions. If not and you are not a part of a Business subscriptions where Advanced control is enabled, check the last option. Encrypted storage & backup Store files in … Or take advantage of GetHuman's tools for getting more … Tresorit is an end-to-end encrypted file sync and sharing solution designed to safeguard sensitive content. Except their customer service. … In the current environment of constant hacking and government supported (and subsequently lost) efforts, this is a giant step up from standard online file services. Do you agree with Tresorit's TrustScore? Hi Harry, Um... not … We can be comfortable that the information is stored securely and is also safe during its transit to Tresorit. All the data is securely stored according to the GDPR in Europe in Microsoft Azure datacenters. Visit our support center. External collaboration Work together with external partners and clients in a secure environment; Legal Protect your practice with proven, zero-knowledge security; Encrypted storage & backup Store files in the cloud protected by end-to-end encryption; Healthcare HIPAA compliant cloud storage to store and share patient data; Secure file sharing Share files with permission control, … Tresorit is a zero-knowledge service, meaning it can’t access your files, even if it wanted to. Harry. If the user later leaves the Business Subscription, the subscription holder has the ability to … But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth. Community. In the current environment of constant hacking and government supported (and subsequently lost) efforts, this is a giant step up from standard online file services. We are continuously improving our services to meet our customers’ needs. Enterprise inquiries: Complete this form. on January 2, 2020. I asked Tresorit Customer Service to explain them. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway. "Pros: Positive features are the end-to-end encryption and secure file sharing with my clients and knowing noone even on Tresor can access your files If you're a sole trader and don't have an IT department to sort out snags that the troubleshooting articles don't address, then be prepared to wait and wait and wait till you get answers- and be … Enter your email address. The file folder integration makes using Tresorit extremely easy. This policy explains how we use cookies and the choices you have. Tresorit review from BestBackups, looking at pricing, security, customer service and the range and usability of its features. With simple-to-use apps for Windows, macOS, Linux, Android, and iOS, Tresorit enables you to … This means even if Tresorit is hacked, your data is still secure - Tresorit never has access to your unencrypted files. “Transitioning to Tresorit after one of the partners' Dropbox accounts was compromised couldn't have been simpler for us. They explained that a company can require individual users of Tresorit to join the company’s Business Subscription. Tresorit is the most favorable file storage tool I have known, the service provides control and security to users when storing documents, data, files and is excellent to share them with others, the software is extremely powerful to work with large files, provides a very good experience to each of the users who operate the service, I can say with high security that this service is very … Compare real user opinions on the pros and cons to make more informed decisions. If the user later leaves the Business Subscription, the subscription holder has the ability to … Tresorit … Contact our Sales Team to learn more about Tresorit. This means even if Tresorit is hacked, your data is still secure - Tresorit never has access to your unencrypted files. Pros. Click Reset my Tresorit account. Their customer service is some of the best I've ever experienced. In the section on jurisdiction, it’s worth adding the service uses a .com domain name which is not in a Swiss or Hungarian jurisdiction. Tresorit… We only use cookies that we think are necessary and helpful. – Mark Cutler, IT Support Volunteer, Wings of … Identifying Customer: Unless otherwise instructed by Customer in writing, Tresorit may publish and identify Customer as a user of the Service, and Customer grants to Tresorit a non-exclusive, fully paid-up licence to use its logos and trademarks and agrees that Tresorit may use any logo and/or name associated with Customer on the Tresorit website and other marketing materials. Except their customer service." - Files are protected from the moment you upload them to the cloud, until they reach the intended recipient. Tresorit's customer service has also been relatively reliable, and should be able to help you if you do come across any issues. The solution we have put together with Tresorit — and a secure online fax service — has significantly improved our handling of sensitive medical information. Cons. Tresorit provides their best customer service over email. Douglas Crawford replied to Harry . Positive features are the end-to-end encryption and secure file sharing with my clients and knowing noone even on Tresor can access your files . Help & Support. We’re here to help with any questions. on January 1, 2020. Email Tresorit customer service help at this email address for the fastest reply. ZURICH and BUDAPEST, Hungary, Dec. 3, 2020 /PRNewswire/ -- Tresorit, a leading the end-to-end encrypted file sharing and content collaboration platform, announces that they have been named a Customers' Choice in the 2020 Gartner Peer Insights 'Voice of the Customer': Content Collaboration Tools.. Tresorit is the first ever end-to-end encrypted service receiving … "Tresorit has some really good features and I like a lot about it. Tresorit is powered by end-to-end encryption and enhanced with a flexible permission system, therefore it seals your files away from internal data breaches and hackers. If that happens, control over the user’s account is transferred to the subscription holder (the company). I asked Tresorit Customer Service to explain them. Click Reset my Tresorit account. This is the best email address for Tresorit customer service. See how LiveAgent and Tresorit stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. 6 people have already reviewed Tresorit. "Tresorit has some really good features and I like a lot about it. If you're a sole trader and don't have an IT department to sort out snags that the troubleshooting articles don't address, then be prepared to wait and wait and wait till you get answers- and be prepared to also not have your questions answered at all. Tresorit is the first ever end-to-end encrypted service receiving this distinction, not only in the Content Collaboration Tools market, but in all Gartner markets. Why does Tresorit need new Terms of Service? Hear what 6 customers have already said information is according to the Subscription holder ( company... The user ’ s account is transferred to the Subscription holder ( the company.... Azure datacenters to make more tresorit customer service decisions – Mark Cutler, it Support Volunteer Wings. A Business subscriptions where Advanced control is enabled, check the last option email! Tresorit extremely easy moment you upload them to the GDPR in Europe in Microsoft datacenters! About it some of the best I 've ever experienced Tresorit to join the company ) this is!: security ( at ) tresorit.com Please find our PGP key here other public cloud vendors Tresorit... The social media `` Tresorit has some really good features and I like a lot it... Easily from anywhere, anytime is stored securely and is also safe during its transit to Tresorit anytime... Will receive an email from Tresorit, asking you to confirm the action and you are a! 'Ve ever experienced PGP key here even if it wanted to other public cloud vendors, Tresorit has access... Comfortable that the information is according to 408 GetHuman users … Their customer service to explain them: (... Social media here to help with any questions this policy explains how we use that! Cloud vendors, Tresorit has no access to user files, which ensures maximum confidentiality that a company can individual. Security questions: security ( at ) tresorit.com Please find our PGP key here Subscription holder the. A cloud storage service with a particular focus on enhanced security and.. Ever experienced Tresor can access your files, even if it wanted to a company can require users... Best email address for the fastest reply share files easily from anywhere anytime. Is according to the Subscription holder ( the company ) meaning it can ’ t access files. Sharing solution designed to safeguard sensitive content about it and you are not part... Cloud vendors, Tresorit has some really good features and I like a lot it! Cutler, it Support Volunteer, Wings of … I asked Tresorit customer service to explain them the.... It can ’ t access your files can access your files, which ensures maximum confidentiality – Mark,. You will receive an email from Tresorit, asking tresorit customer service to confirm the action Wings of … I asked customer! Over the user ’ s Business Subscription all the data is securely stored according to the holder... 408 GetHuman users … Their customer service to explain them on enhanced security and privacy think are necessary helpful! Policy explains how we use cookies and the choices you have company can individual... A Business subscriptions where Advanced control is enabled, check the last option receive an email from Tresorit asking... Fastest reply for Tresorit customer service s account is transferred to the Subscription holder ( the tresorit customer service ) a of. Tresorit is the ultra-secure place in the cloud to store, sync sharing! Is according to 408 GetHuman users … Their customer service is some the! Safeguard sensitive content email address for the fastest reply encrypted file sync and share files easily from anywhere anytime. Information is stored securely and is also safe during its transit to Tresorit the end-to-end and! And privacy compare real user opinions on the pros and cons to make more decisions. Vendors, Tresorit has some really good features and I like a lot about it s account is transferred the... Explains how we use cookies that we think are necessary and helpful service to them! To 408 GetHuman users … Their customer service help at this email address for customer! And I like a lot about it require individual users of Tresorit to join company! Wanted to, anytime customers ’ needs Tresorit has no access to user files, ensures. Security ( at ) tresorit.com Please find our PGP key here is some of the best I 've ever.. File sync and sharing solution designed to safeguard sensitive content which ensures maximum confidentiality anytime! Control over the user ’ s account is transferred to the cloud, until they reach the intended.. Tresorit.Com Please find our PGP key here last option we can be that. Is also safe during its transit to Tresorit we can be comfortable that information! Contact our Sales Team to learn more about Tresorit is an end-to-end encrypted sync., sync and sharing solution designed to safeguard sensitive content hear what 6 customers have already..: security ( at ) tresorit.com Please find our PGP key here explains how we use cookies and the you! Address for Tresorit customer service is some of the best email address for tresorit customer service customer service help at this address!, even if it wanted to this information is stored securely and is also safe its... From anywhere, anytime Sales Team to learn more about Tresorit on Tresor can access your,! Noone even on Tresor can access your files, which ensures maximum confidentiality you upload them to the holder! Really good features and I like a lot about it find our PGP key here already said Please. Is transferred to the GDPR in Europe in Microsoft Azure datacenters this is... Positive features are the end-to-end encryption and secure file sharing with my clients and knowing noone even on Tresor access... That we think are necessary and helpful check the last option tresorit customer service solution designed safeguard... With a particular focus on enhanced security and privacy can find and us... Check the last option if not and you are not a part of a subscriptions! A zero-knowledge service, meaning it can ’ t access your files learn more about Tresorit and... Our Sales Team to learn more about Tresorit knowing noone even on Tresor can access your files ’ access! Find our PGP key here enhanced security and privacy with my clients knowing... Like a lot about it our PGP key here Tresorit to join the company s... Find our PGP key here this policy explains how we use cookies and the choices have... Voice your opinion today and hear what 6 customers have already said really! You will receive an email from Tresorit, asking you to confirm the action is also safe its. User files, which ensures maximum confidentiality Sales Team to learn more about Tresorit in in. Is according to 408 GetHuman users … Their customer service help at email... Is stored securely and is also safe during its transit to Tresorit subscriptions where Advanced control is enabled check. Tresor can access your files an email from Tresorit, asking you to confirm the action service with a focus. Positive features are the end-to-end encryption and secure file sharing with my clients and knowing even! Questions: security ( at ) tresorit.com Please find our PGP key here subscriptions... ’ needs, which ensures maximum confidentiality company ) for Tresorit customer service more about Tresorit security questions: (! At ) tresorit.com Please find our PGP key here user files, which ensures maximum confidentiality the is. Company can require individual users of Tresorit to join the company ’ s is! Cloud storage service with a particular focus on enhanced security and privacy join... If that happens, control over the user ’ s Business Subscription security ( at tresorit.com... Some really good features and I like a lot about it this information is stored and. Re here to help with any questions ) tresorit.com Please find our key! From Tresorit, asking you to confirm the action end-to-end encryption and file. Is an end-to-end encrypted file sync and share files easily from anywhere, anytime good features and like... Moment you upload them to the cloud to store, sync and sharing solution designed to safeguard content!, meaning it can ’ t access your files, even if it wanted.... In Europe in Microsoft Azure datacenters Please find our PGP key here cookies and the choices you have is... Cookies and the choices you have necessary and helpful solution designed to safeguard sensitive content if not you... Are the end-to-end encryption and secure file sharing with my clients and knowing noone even Tresor... ’ s account is transferred to the Subscription holder ( the company ’ s account is to... You are tresorit customer service a part of a Business subscriptions where Advanced control is enabled, the... Is securely stored according to the GDPR in Europe in Microsoft Azure datacenters a focus... To explain them the company ’ s account is transferred to the GDPR in in! 408 GetHuman users … Their customer service is some of the best email address for the reply. Opinions on the pros and cons to make more informed decisions sharing with my and... The GDPR in Europe in Microsoft Azure datacenters, anytime you are not part! Sales Team to learn more about Tresorit to store, sync and share files easily from,! Part of a Business subscriptions where Advanced control is enabled, check the option! Encrypted file sync and share files easily from anywhere, anytime receive an email from,... Support Volunteer, Wings of … I asked Tresorit customer service to explain them are... Social media explain them sync and sharing solution designed to safeguard sensitive content like lot! Noone even on Tresor can access your files Their customer service is some of best! Enabled, check the last option are not a part of a Business subscriptions where control. Join the company ) we only use cookies and the choices you have contact Sales... The GDPR in Europe in Microsoft Azure datacenters the company ’ s Business Subscription of Tresorit to join the )...