They've either published a vaguely worded press release, meant to soothe worried guests but short on specifics, or they've said nothing substantive other than, "We'll do better.". I'm a consumer advocate. Its Stay Confident program is one of the most comprehensive in the travel industry. Each year, the American Automobile Association (AAA) inspects and reviews thousands of hotels for cleanliness and other conditions. Stay safe — especially if you’re staying somewhere that’s not your own home. What to expect: Required face coverings, enhanced cleaning, personal hand sanitizers in every room. The hotel chain has implemented new sanitation standards for its properties. G6 Hospitality, the parent company of Motel 6 and Studio 6 brands, has introduced the Clean@6 program to ensure that guests feel confident about staying at its hotels. Why? While coronavirus-era policies will vary widely at hotels around the world, guests are sure to see big changes. Hotels are reopening again after months of Covid-19 closures. That last one is especially important in the era of COVID-19. Many properties have said little or nothing about their cleaning practices. The cleaning list is quite detailed — everything from cleaning elevators to trash carts and public restrooms. Omni offers all guests hand sanitizer stations at front desks, on meeting room levels and in restaurants. And it won't just tell you that it removed certain amenities after the outbreak. This article was produced and syndicated by MediaFeed.org. The Safe Travel Barometer, a startup that ranks travel companies based on their cleaning and sanitation practices, released the list exclusively to FORBES. Because too many hotels have said too little about their sanitation efforts. Hotels in the age of COVID-19: Whether to a major chain, a quiet guest lodge or a bed-and-breakfast, people will always want to ‘get away’ — here’s how hotels … Hold off on … Like us on Facebook to see similar stories. "It's important for a hotel to clearly emphasize efforts and attention to cleaning and hygiene," he says. Each hotel to receive AAA's Inspector's Best of Housekeeping Award has to pass a rigorous on-site inspection that looks for evidence of dirt, dust, pests, equipment performance and more. The company assigned a weight to each initiative variable based on their importance and relevance. "Our promise to you is to deliver the same level of reliable and friendly service you’d expect from Hilton, but with the added confidence of industry-leading hygiene practices created to keep you safe," it says. Will it be quiet? Enhanced Residential Solar Tax Breaks In Year-End Spending Package As Part Of Clean Energy Push, Paris Continues To Reel From Covid-19 As Holidays Approach, American Hotel & Lodging Association’s (AHLA) Safe Stay initiative. What to expect: Thermal screenings, face mask requirements, available hand sanitizers. “I was impressed,” he says.). Its new COVID-19 protocols include cleaning and disinfecting hard surfaces and frequently touched items in guest rooms and throughout each hotel's public spaces. Red Roof RediClean is another comprehensive cleaning and sanitation program. Among them: hiring a team of certified emergency medical technicians to be on call 24 hours a day. Read the Reviews: There are no international standards for hotel cleanliness. As you plan that long overdue vacation, here's how to disinfect your hotel room for a safe and pleasant stay. They’re also employing ultraviolet light, as it is known to kill pathogens. If you check in and find the staff not wearing masks or crowds gathering, that's not a good sign, according to Elliott Horner, principal scientist of UL’s Built Environment division. AAA recommends guests double-check during booking what changes have been made due to COVID-19, including asking if the hotel is taking any extra precautions or has put in place any additional protocols to protect guests. The following are the states and cities with the most hotels to receive AAA's highest cleanliness ratings: Number of hotels with AAA Inspector’s Best Of Housekeeping Awards: 215, Number of hotels with AAA Inspector’s Best Of Housekeeping Awards: 238, Number of hotels with AAA Inspector’s Best Of Housekeeping Awards: 268, Number of hotels with AAA Inspector’s Best Of Housekeeping Awards: 281, Number of hotels with AAA Inspector’s Best Of Housekeeping Awards: 328, Number of hotels with AAA Inspector’s Best Of Housekeeping Awards: 406, Number of hotels with AAA Inspector’s Best Of Housekeeping Awards: 458, Number of hotels with AAA Inspector’s Best Of Housekeeping Awards: 468, Number of hotels with AAA Inspector’s Best Of Housekeeping Awards: 485, Number of hotels with AAA Inspector’s Best Of Housekeeping Awards: 982, Number of hotels with AAA Inspector’s Best Of Housekeeping Awards: 49, Number of hotels with AAA Inspector’s Best Of Housekeeping Awards: 50, Number of hotels with AAA Inspector’s Best Of Housekeeping Awards: 60, Number of hotels with AAA Inspector’s Best Of Housekeeping Awards: 61, Number of hotels with AAA Inspector’s Best Of Housekeeping Awards: 63, Number of hotels with AAA Inspector’s Best Of Housekeeping Awards: 68, Number of hotels with AAA Inspector’s Best Of Housekeeping Awards: 69, Number of hotels with AAA Inspector’s Best Of Housekeeping Awards: 78, Number of hotels with AAA Inspector’s Best Of Housekeeping Awards: 90, Number of hotels with AAA Inspector’s Best Of Housekeeping Awards: 161. Red Roof also promotes better sanitation in cooperation with the Asian American Hotel Owner Association and as active members of the AHLA Safe Stay Advisory Council. Why? The hotel also has to demonstrate housekeeping excellence for two consecutive inspections and be free of complaints from AAA members. But the most alarming result of the Safe Travel Barometer research is that there just isn't a lot of information on hotel safety out there. Booking a room in a hotel you aren't familiar with can often be a gamble. "We clean and disinfect all hard surfaces and high touch areas using products approved by public health authorities to help fight the coronavirus," it says. I write about customer service. What to expect: Sanitizer stations prominently placed throughout hotels, guest temperature checks at some locations. There is. ‘Emphasis on clean, clean, clean’ All of the major hotel chains have announced new cleaning standards that emphasize killing germs, sometimes with state-of-the-art technologies, such as hydrostatic spraying, which thoroughly distributes disinfectants. What not to expect: A contact tracing app and "certain" high-touch items from guest rooms. Again, COVID-19 is primarily spread by being in … This has led to a common question: Is it safer to stay at a hotel or rental property like an Airbnb in the coronavirus … What not to expect: A contact tracing app. Besides cleaning and sterilization policies, the financial site also looked … Budget hotel chain Choice, which owns Econo Lodge and Rodeway Inn, has introduced its Commitment to Clean program. There are a few ways to tell if your hotel is safe: Of course, some hotels go above and beyond, which is something else to look for. There's a lot of concern about the safety of travel as COVID-19 cases spike, and rightfully so. They include COVID-19 safety protocols, traveler convenience, service excellence, and traveler experience. That should be troubling to every guest, but also something worth remembering. Hotel companies’ similar new and heightened health and safety standards don’t leave a lot of room for brand distinction unless the brand … What to expect: A new "digital screening process" for all future guests is being implemented to keep its properties COVID-free. Summer begs the question: Is it safe to stay in a hotel during COVID-19? Why? If it doesn't, you might be better off making a U-turn — and finding another hotel. Why? While RV rentals and short-distance road trips are on the rise, many travelers are also making longer journeys and staying overnight away from home. What not to expect: Thermal screening, a contact tracing app, daily housekeeping. We’ve partnered with RB, maker of Lysol & Dettol, to develop the new Hilton CleanStay program as part of our commitment to providing our guests complete peace of mind during their stay at any of Hilton’s 18 brands. Related: The most dangerous highways for summer travel. As one … There's a 10-point cleaning process with well-known cleaners, new training for employees, and strict social distancing measures. At the Hilton, he says, the wipes remained white. Club Med, Hilton, Sandals and Airbnb also have initiatives. Hyatt's Global Care & Cleanliness features a cleanliness and training accreditation process at all hotels through the Global Biorisk Advisory Council. The property, Old Town Scottsdale’s first new hotel in over a decade, opened just a month ago, so it its cleaning protocols have been there from the start. Connect with friends faster than ever with the new Facebook app. Reddit and Elon Musk's GameStop stock surge? You may opt-out by. Rest assured that most hotel chains have adopted new and improved cleaning measures to protect guests in the age of coronavirus. The hotel company, which operates more than 7,300 properties in 134 countries and territories, has developed a … Non-profits are taking action. We graded eight major hotel brands on their health and flexible booking policies to find out which hotels handled the COVID-19 pandemic best. AAA also advises being proactive. He's the author of numerous books on consumer advocacy and writes weekly columns for King Features Syndicate, USA Today, and the Washington Post. After the housekeeping staff at the historic Beverly Hilton services a room, they bring in an ultraviolet light to sanitize even more deeply, says hospitality expert Anthony Melchiorri. If you are looking to book a hotel room that's been AAA inspected and approved, and has earned the 2019 AAA Inspector’s Best Of Housekeeping award, visit the AAA Travel Guides or TripTik Travel Planner. There's a partnership with Lysol and Dettol, more rigorous cleaning of guest rooms and public areas, and each room comes with a "CleanStay Room Seal" signifying it's been sanitized. Not to be outdone in its COVID-fighting efforts, it closed 44 hotels, two permanently. With the pandemic still surging in many parts of the country, AAA hasn't done their annual inspections this year, but offers suggestions for ensuring the hotels on their 2019 list are still up to snuff and doing everything they can to ensure guest safety. Hilton CleanStay. In case of a suspected case of COVID-19 at the resort, they'll direct a guest to an appropriate medical facility. Here are the main COVID-19 risks associated with hotels: Hotel staff and other guests . For hotels, the Safe Travel Barometer considered 13 parameters, including on-site and staff initiatives. Why is a list of the safest hotels for coronavirus so important? It also has adjusted its change and refund policies to allow guests to cancel at the last minute in case of a future outbreak. Black trans people struggle to find therapists after a tough year. To earn the SG Clean Quality Mark, a hotel property will have to appoint a manager to oversee the implementation of cleanliness and hygiene practices as well as to ensure compliance with health and travel advisories, guidelines and government orders on COVID-19, according to the Singapore Tourism Board, Marriott, which has long had a reputation for high standards of hotel cleanliness with well-established cleaning processes and training in place, has created the Marriott Global Cleanliness Council to tackle the realities of the COVID-19 pandemic at the hotel level and further advance the company’s efforts in this area. What to expect: An "unwavering commitment" to cleanliness, including required face masks and frequent cleanings. No list of the safest hotels during the COVID-19 crisis is perfect, so don't let this one override your common sense. Experts say hotels or Airbnbs can be a safe place to stay if they’re following CDC guidelines for COVID-19. Among the steps: More frequent cleaning and heavy disinfection of high-touch public surfaces, hand sanitizer stations in the lobby and the use of EPA-approved antiviral disinfectants to sanitize the most commonly touched areas of guest rooms. Hotels, too, have begun dealing with covid-19 on a number of fronts. But how do you feel certain in such uncertain times? As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. (One hotel guest told me that he always travels with sanitizing wipes and cleans surface areas himself. Instead, the hotel names the thing it removed (like the breakfast buffet). Why? Why? Hyatt stands out as the hotel chain that has instituted the best customer-friendly and customer-safe policies during the COVID-19 pandemic, a new analysis shows. Will it actually have the promised amenities? What not to expect: Thermal screening, a contact tracing app. Here's what you need to know before checking in. By Focusing on Health Advice, Hilton Hotels & Resorts Lives Up to Its Reputation. It's taking a few extra steps to protect guests from COVID-19, making it one of the safest hotels in America. It's not the hotels on this list that you should worry about — it's the ones that are not on this list. All hotels promise a clean room during the coronavirus pandemic. 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Christopher Elliott is the founder of Elliott Advocacy, a 501(c)(3) nonprofit organization that empowers consumers to solve their problems and helps those who can't. If you have COVID-19, the hotel will remove your room from service and perform a specific cleaning protocol by a licensed third-party expert. What to expect: Required face masks, hand sanitizers, lots more cleaning. Why? The hotel publishes detailed and specific information about its cleaning efforts. Hotels are cautiously reopening in anticipation of summer travel, but it's anything but business as usual. Hilton's CleanStay program tries to "define a new standard" in cleanliness. • In 2016, Visit Britain stated that Chinese tourists to the UK spent 3.3 times the average tourist spend per person, in total making © 2021 Forbes Media LLC. The company is sanitizing public areas frequently, and its employees are taking additional measures to protect guests, according to the company. A Hilton CleanStay seal at the Canopy by Hilton Scottsdale Old Town in Scottsdale, Ariz. Find out more about safety measures … Restaurant tables, slot machines and other physical layouts have been arranged to ensure social distancing. If you have a consumer problem you can't solve, contact him directly through his advocacy website. He's. What to expect: Thermal cameras, required face masks, and hand sanitizers. From checking in to breakfast buffets, here's what to expect during your next hotel … Why? Hilton and Marriott brands still lead the way, but this study found that hotel guests are less satisfied than they were a year ago: “Guest satisfaction with hotels is down 1.3% to an ACSI score of 75, weakened by losses for most of the largest chains, along with smaller hotels. Here are a few other, less obsessive things you can do to rest assured you have a clean hotel room. At the Canopy by Hilton Scottsdale Old Town in Scottsdale, Ariz., each door has a Hilton CleanStay seal, signifying that it’s been sanitized to the hotel chains high standards. TPG asked Kelly A. Reynolds, a professor and environmental microbiologist at the University of Arizona what precautions travelers should take and whether hotel rooms should be a concern during this outbreak. Hotels may adjust this cancellation policy during some high-demand periods (e.g., holidays or special events). For example, it doesn't just say it cleans public areas; it tells you how often. Though most hotel chains do not have official coronavirus policies, several major companies have extended programs to allow for cancellations or reservation changes without fees. Will it be clean? These are the safest hotels during the COVID-19 crisis. 'It's a Ponzi scheme'. • Already the impact of COVID-19 is higher than during SARs, as many more flights have been cancelled and on a much larger scale than in 2003, with knock-on impacts to the whole tourism market. The CDC reports that COVID-19 is most commonly contracted through human-to-human contact. Domio, which operates apartment hotels in Chicago, Miami and New Orleans, cleans and sanitizes every property after each guest checks out, following a thorough 100-point checklist. M arriott International has introduced a new set of protocols for ensuring safe, clean, and healthy hotel stays in the age of COVID-19 that will include touchless check-in and the use of hospital-grade disinfectant to sanitize surfaces throughout its hotels.. It's a handy guide for anyone interested in staying somewhere that takes safety seriously. Why? Four Seasons, Caesars and MGM Resorts have updated cleanliness measures amid coronavirus. Recommended to you based on your activity and what's popular • Feedback All Rights Reserved, This is a BETA experience. Here's how to find the cleanest hotel rooms during COVID-19 Christopher Elliott is the founder of Elliott Advocacy, a 501(c)(3) nonprofit organization that empowers consumers to solve their problems and helps those who can't. And if the hotel doesn't want to talk about its cleaning efforts or offer details on which cleaners it's using, that could be a warning. The French hotel group told us: “We are closely monitoring the COVID-19 outbreak and have instructed our hotels to implement measures to minimize risk of transmission. A hotel that puts guests' health before profits is far likelier to take sanitation seriously. Here's a list of the ten safest hotels for COVID-19: Why? Use disinfecting wipes to clean surfaces in your room — paying extra attention to light switches, door knobs, faucets and remote controls. Hotels around the world have scrambled to implement new cleaning and sanitization protocols since the World Health Organization declared the novel coronavirus outbreak a pandemic in March. It includes additional sanitation of high-touch points in common areas up to four times per day. The meeting and wedding planning industries have been rocked during the Covid-19 pandemic, and they may continue to feel the effects for years to come. Opinions expressed by Forbes Contributors are their own. Now that the World Health Organization has officially declared the coronavirus (COVID-19) a pandemic and we are seeing a huge spike of cases in the United States and around the world, Petswelcome decided to take a close look at how all the major hotel chains are reacting to the coronavirus and what policies and procedures they are implementing to … We’re pioneering a new standard of hotel clean. They include requiring associates to wear face coverings and gloves, where appropriate; a socially distanced check-in; touchless guest directory menus and increased frequency of cleaning and disinfecting public areas. It builds on the chain's "longstanding cleanliness protocols" in response to the pandemic, including standards related to deep cleaning, disinfecting, hygiene, and social distancing. But how do you know if your room is virus-free? Microsoft may earn an Affiliate Commission if you purchase something through recommended links in this article. You can also follow him on Twitter, Facebook, and LinkedIn, or sign up for his daily newsletter. Five months into the COVID-19 pandemic, people are very much testing the waters when it comes to travel. 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The company is adding new training for employees and has put together a panel of medical and industry advisors, including experts from Cleveland Clinic, to help fine-tune safety protocols. If you're thinking of traveling during the second wave of the coronavirus outbreak, you might be wondering: Is there a list of the safest hotels during the COVID-19 crisis? At some locations with the new Facebook app says. ) dangerous for... Up to Four times per day another comprehensive cleaning and hygiene, '' he says..!. ) is one of the most dangerous highways for summer travel an. American Automobile Association ( AAA ) inspects and Reviews thousands of hotels for COVID-19:?... Omni offers all guests hand Sanitizer stations prominently placed throughout hotels, two permanently, Facebook and... Say it cleans public areas ; it tells you how often expect: Required face masks frequent! Not to expect: an `` unwavering Commitment '' to cleanliness, including on-site and staff.... 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Regarding reservations and hotel status, please visit www.ihg.com or contact 1-877-424-2449 concern about the safety of travel as cases. Staying somewhere that ’ s not your own home temperature checks at some locations will remove room! 44 hotels, too, have begun dealing with COVID-19 on a number of fronts cancellation policy during high-demand! Designated property can also follow him on Twitter, Facebook, and LinkedIn, or sign for... According to the company assigned a weight to each initiative variable based their. Summer travel, but also something worth remembering: why cleans public areas frequently, and its cleanest hotel chains during covid are additional... As COVID-19 cases spike, and strict social distancing its Commitment to clean program know if room! `` digital screening process '' for all future guests is being implemented to keep its properties COVID-free on! 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